About the Program
To capture a buyer's interest, sellers must identify needs and offer tailored solutions using a multi-step questioning process that uncovers buyer interests and perspectives. This approach helps position the seller as a trusted advisor, rather than just a product vendor, by delivering valuable insights and solutions.
The Dale Carnegie® Sales Process emphasizes understanding buyer needs before proposing solutions. This process involves asking key questions, actively listening, and building trust-based relationships.
Participants will learn to:
Key competencies include fostering customer loyalty, acquiring new customers, taking initiative, being results-oriented, building relationships, and effective communication.
Wednesday Oct 2, 2024
11:00 AM - 1:00 PM CDT
Virtual Zoom
PMC/SMACCA Members - NO Charge
Industry Fund Contributors/Others - $10/pp
Jill Ackerman
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Printed courtesy of www.pmsmca.com – Contact the PMSMCA - Plumbing Mechanical Sheet Metal Contractors' Alliance for more information.
11001 W. Plank Court, Suite 100, Wauwatosa, WI 53226 – (414) 543-7622 – info@pmsmca.com